ADR

We always strive to resolve complaints internally and in a fair and timely manner. However, if you are not satisfied with the resolution provided by our support team, you have the right to escalate your complaint to an independent Alternative Dispute Resolution (ADR) body.You may submit your complaint to our designated ADR provider through the following channels:

• Website: https://egis.io
• Email: [email protected]

Please note that you may only contact the ADR body after your complaint has been submitted through our internal procedure and a final outcome has been communicated to you.